15-day money back guarantee minus S&H ($7.85). The lighter MUST be in new condition and include all original packaging and materials. Returns will not be accepted without a Return Merchandise Authorization (RMA) Number. All returns must be authorized by filling out the Order Lookup form below, or by calling (909) 947-8080, or via email email@example.com.
In order for returns to be accepted they must meet the following criteria: The lighter must be in NEW CONDITION and in the original packaging complete with instruction manuals, cards, and accessories.
Returns must be packaged in a separate cardboard carton to protect the original packaging. Any returns not packaged accordingly may be subject to a 15% repackaging fee at Sun Equipment Corporation's discretion.
Please mail returns to: ATTN: Returns Sun Equipment Corporation 1352 S. Grove Ave., Suite A Ontario, CA 91761 USA
Please keep your invoice. Invoices are required for all returns and warranty services.
A 25% restocking fee, in addition to the S&H ($7.85), is charged for returns after 15 days of the invoice date. Returns WILL NOT BE ACCEPTED after 30 days.
JOIN THE VIP LIST. WE GIVE AWAY ONE FREE 16.25" INFINITELITE LIGHTER EACH MONTH.